Notice

April 21, 2020

As part of the Coronavirus Aid, Relief and Economic Security ("CARES") Act, the U.S. Federal Government began delivering "Economic Impact Payments" to eligible Americans. These direct cash payments to individuals and families are for financial relief during the coronavirus pandemic, and are sometimes referred to as "stimulus checks” or “economic impact payments”.

 

Here are a few things to keep in mind:

  • The IRS will begin rolling out economic impact payments in April 2020. Be aware, however, that if it’s sent by check, it might take a little longer.

  • The IRS will distribute payments using the information that the IRS has on file for each eligible individual or family.
  • For most of the recipients, payments will be deposited directly into the same bank account that they have most recently used to receive a tax refund or monthly Social Security payment.
  • Others will receive paper checks in the mail, at the address that the IRS has on file for that individual.
  • Banks, including GN Bank, cannot and do not provide personal account or address information to the IRS.
  • Direct deposits are posted for open accounts on the effective date set by the Treasury.

You may have questions about these payments and your GN Bank account information.

 

Here are answers to questions you may have, and tools you can use:

 

What are Economic Impact Payments?

  • The U.S. Treasury Department and Internal Revenue Service recently announced the federal CARES Act which provides additional emergency relief programs to small businesses and consumers including the distribution of economic impact payments (also referred to as stimulus payments) to help Americans combat the financial effects of the COVID-19 pandemic. Visit IRS.gov/coronavirus for more information.

 

Am I eligible, and when will my payment arrive? Contact the IRS.

Is my payment in my account? Check account without leaving home.

 

If you're receiving your payment through direct deposit:

  • Monitor your account and take care of everyday banking needs using our Mobile Banking app or in Online Banking.
  • We also recommend that you set up a direct deposit account alert to tell you when direct deposits post to your account.
  • GN Bank Routing Number: 271070924
  • The description of the deposit in your account will include the word "IRS." Keep in mind, the IRS is using the same description for both the stimulus payment and income tax refund.

If you're receiving your payment through paper check:

  • Download our Mobile Banking app. In the app, you can deposit a paper check, using a photo image, and get confirmation immediately. See how.
  • You can deposit the checks at GN Bank ATMs located at both of our branches.
  • You can deposit the check with a teller at any of our branches. Both 46th and 87th St branches are open during regular business hours and are serving customers through drive-up.

How can I access and use my funds quickly? Use your debit card to pay and get cash.

  • Use your debit card to make purchases and withdraw cash from one of our ATMs.
  • We have more than 30,000 ATMs around the country. Use our ATM locator to find one now.
  • You can check your balance, send money to friends and family and pay bills using our Mobile app.
  • You can add your GN Bank debit card to mobile wallets such as Google Pay, Apple Pay, Samsung Pay and Fitbit pay to make your transactions truly contactless. See how.
  • Please expect longer drive-up lines at both branches.

I have questions about the amount of my payment. Who can help me?

  • Visit the IRS website for information regarding eligibility, requesting, calculating and receiving payments.
  • You can check the status of your payment, payment type (direct deposit or paper check) and how to set up a direct deposit if available at the IRS Get my Payment website.
  • Our tellers and bankers will not have information on Economic Impact Payment eligibility, timing or distribution. These payments are decided and distributed solely by the IRS.

What can I do to help protect against fraud? Take these steps.

  • Check the IRS website for information about your payment status and account information.
  • Make sure your contact information is accurate in your account.
  • Set up security and account alerts.
  • Remember, if we need to reach out to you, we'll NEVER ask for personal or financial information or an access code through email, text, or unsolicited calls.
  • Visit our Consumer Awareness Page or the Federal Trade Commission's Coronavirus Scam Tips for tips on how to recognize potential scams and learn more about how to keep your accounts secure.



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March 19, 2020

To Our Customers,

 

During this time of uncertainty surrounding the spread of COVID-19, we wanted to reassure you that we are taking all the necessary steps to ensure you will have access to your account information and money.

The safety of our staff and our customers is always our top priority. Currently, we have ramped up cleaning services at our branches, added hand sanitizer at the front entrances and at all teller stations. Sanitizing wipes are near workstations and counters so that employees can keep them continuously cleaned. We have advised employees to wipe their stations multiple times during the day and our cleaning crew have been notified to sanitize high traffic areas on a daily basis.

We encourage our customers to use Drive-Up windows for teller transactions to reduce your exposure.

We are closely following the Centers for Disease Control's (CDC) guidelines and recommendations on the steps we can take to help prevent the spread of the virus. We have shared specific instructions with our employees on the importance of washing their hands and staying home if they feel sick or have returned from an area of the world identified as posing a coronavirus-related risk. Per CDC recommendations, we will ask employees who have traveled to such locations or have been exposed to others who have traveled to such locations to self-quarantine for 14 days. A strict travel policy for our employees is in place, and we have canceled meetings with large gatherings, again to do what we can to help prevent the spread of the illness.

 

We encourage all customers who are not enrolled in the following services to enroll now:

- Enroll in Online Banking

- Mobile Banking with Mobile Deposit

- Bill Pay

- eStatements

 

With Online Banking, You will be able to:

  • Access Your Accounts
      • Check Balance, See Transactions, View Routing Number, Transfer Funds between your accounts
  • Update Personal Details

      • Update Name, Email, and Address to keep your records updated.

  • Deposit Checks
      • Deposit Checks using your Mobile Phone
  • Make Payments
      • Pay your Loan,  Pay Bills and set up recurring payments
  • Debit Card
    • You can use Debit Card to pay merchants or shop online
    • Withdraw cash without a fee* from over 60,000 ATMs in the US.
    • You can deposit cash & checks at the ATMs located at both branches.

*Fee can be assessed by the owner of the ATM

These remote banking services will help you manage your finances during any interruption in regular in-person services.

Security: GN Bank will not ask for your personal information such as password, CVV code or PIN numbers. Please see the Federal Trade Commission’s advice for consumers to protect yourself from scams.

Communication: We will communicate updates to you through email, social media and on our website. Please make sure to update your email with us and follow us on Facebook and Twitter. 

We will continue to closely monitor the situation and do all we can to protect you and our employees.

Thank you.

Michael M. McGarry

Chief Executive Officer