To Our Customers,
During this time of uncertainty surrounding the spread of COVID-19, we wanted to reassure you that we are taking all the necessary steps to ensure you will have access to your account information and money.
The safety of our staff and our customers is always our top priority. Currently, we have ramped up cleaning services at our branches, added hand sanitizer at the front entrances and at all teller stations. Sanitizing wipes are near workstations and counters so that employees can keep them continuously cleaned. We have advised employees to wipe their stations multiple times during the day and our cleaning crew have been notified to sanitize high traffic areas on a daily basis.
We encourage our customers to use Drive-Up windows for teller transactions to reduce your exposure.
We are closely following the Centers for Disease Control's (CDC) guidelines and recommendations on the steps we can take to help prevent the spread of the virus. We have shared specific instructions with our employees on the importance of washing their hands and staying home if they feel sick or have returned from an area of the world identified as posing a coronavirus-related risk. Per CDC recommendations, we will ask employees who have traveled to such locations or have been exposed to others who have traveled to such locations to self-quarantine for 14 days. A strict travel policy for our employees is in place, and we have canceled meetings with large gatherings, again to do what we can to help prevent the spread of the illness.
We encourage all customers who are not enrolled in the following services to enroll now:
- Enroll in Online Banking
- Bill Pay
With Online Banking, You will be able to:
- Access Your Accounts
- Check Balance, See Transactions, View Routing Number, Transfer Funds between your accounts
- Update Personal Details
- Update Name, Email, and Address to keep your records updated.
- Deposit Checks
- Deposit Checks using your Mobile Phone
- Make Payments
- Pay your Loan, Pay Bills and set up recurring payments
- Debit Card
- You can use Debit Card to pay merchants or shop online
- Withdraw cash without a fee* from over 60,000 ATMs in the US.
- You can deposit cash & checks at the ATMs located at both branches.
*Fee can be assessed by the owner of the ATM
These remote banking services will help you manage your finances during any interruption in regular in-person services.
Security: GN Bank will not ask for your personal information such as password, CVV code or PIN numbers. Please see the Federal Trade Commission’s advice for consumers to protect yourself from scams.
Communication: We will communicate updates to you through email, social media and on our website. Please make sure to update your email with us and follow us on Facebook and Twitter.
We will continue to closely monitor the situation and do all we can to protect you and our employees.
Michael M. McGarry
Chief Executive Officer